Q. What is your return policy?
A. You can read our return policy here.
Q. Do you offer exchanges?
A. We are only able to replace items if they are defective or damaged and if the same item is still available. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org for approval.
Q. Where do you ship?
Q. Will you restock sold out items?
A. We will do our best to restock items as they're available. To find out when we add new arrivals, be sure to follow our Instagram, Twitter, and Facebook as well as be subscribed to our mailing list.
Q. When will my order ship?
A. Orders are typically processed within 48 hours of being placed Monday - Friday excluding holidays. Processing times may take up to 5 business days during peak and holiday times.* You will receive an order confirmation email as well as a shipment confirmation email.
For additional inquiries, please contact us at email@example.com
*Holiday processing time may occur between November 1, 2016 and January 5, 2017